Frequently Asked Questions

Frequently Asked Questions

Below are some of the more commonly asked questions that we receive. If you cannot find the answer to your question, please submit your question via our contact page.

How do I purchase a KCA Membership?
KCA Membership is organisational based and runs the financial year (1 July – 30 June), so to get the most out of your membership (a list of member benefits can be found here), it is best to take out a new membership in June. Membership is purchased online and can be paid for by credit card or EFT.

Simply head up to the “Membership” page and select “Join KCA.” You will be taken to a page that gives you the option to take out Knowledge Commercialisation Organisation, Affiliate or Individual Membership.

Once you have completed all fields on the information page and submitted the form, you will be taken to the payment gateway. Here you can select your payment option. If you select credit, you will be redirected to our secure, third party payment gateway.

Please note: Membership applications are subject to approval by the KCA Board of Directors.

Generating an invoice for an EFT payment
If you choose the direct deposit options, you will be issued an invoice which will provide further information as to how you can make your payment.

Please note: The person responsible for signing up for the membership becomes the company’s primary account holder, and it will be their login information that will be required to update company information, update staff members, and to renew memberships in future years. Please make sure that whoever registers the membership is the nominated “voting” person for the organisation and ensure that their login details are noted somewhere safe for future reference.

Add / Remove staff on your Member profile
Once you have signed up for KCA membership, you will need to add members of staff to your company profile. To do this, under the Add / Remove Staff button on the menu on the membership portal, you will need enter the staff members’ details. Alternatively, you can send through the list of staff details to the KCA Secretariat to add on your behalf.

Keeping the staff list current is particularly important around event time. If you haven’t added staff to your KCA profile they will not be able to register for events at the Member rate.

How do I renew my membership?
To renew your KCA Membership, you will need to be logged in.

If you are sure you are in the system and know the email address assigned to your personal profile, use this link and follow the prompts to reset your password.

If you are unsure of the email address assigned to your personal profile, please contact KCA to ask what it is and then complete the reset password exercise as outlined above.

Once you are logged in, you will need to go to the Member Centre, click on My Membership, and find the “renew membership” button. Follow the prompts and select your payment option. If you select credit, you will be redirected to our secure, third-party payment gateway.